I’ve had one of the best experiences, ever!
First of all I love the features of the full frame theme I bought from RFC but because I am technically challenged, I had a hard time getting it set up. I was getting frustrated. I sent a few emails to which they responded and were always helpful.
I continued to struggle but felt that if I asked too many questions I would be met with resistance! You know what I mean…. You’ve gone through the ordeals with various customer service and technical support departments before!
Well, in sheer desperation, after I was sure I had wrecked my site, I contacted their support team. The help I received was over the top! Honestly, I cannot boast on them enough. They continued to assist me with my site until I got it to a manageable place. I highly recommend them.
Any company out there would do well to glean from the way they do business and attend to their customers. I love my theme and I love their team. Way to go Red Fat Cat!
Thank you Olga at the RFC Support Team